I definitely agree with that last point — when I reach out to a company's customer service, I often notice they've replaced human contacts with automated bots.
He borrowed a Czech term for forced labor, and " robot" quickly left the world of science fiction to describe real-life automated machines that work for us.
At a Toyota car plant near Derby, in Britain, lots of information is still communicated on paper; autonomous robots bearing windscreens trundle past display boards plastered with posters.
Preparing raw timber for construction used to be a time-consuming manual task - just ask Chip - but today it's mostly done by machines in automated factories.