不是故意

Let me assure you that it was not intentional.

我向你保证那不是故意的。

Because rude behavior in children is more often the thoughtlessness than of deliberate aggression, criticism， namecalling and orders only make a child angry and defensive.

孩子的不礼貌是缺乏考虑的结果，而不是故意冒犯别人，批评辱骂和令只会使他们恼怒，产生抵触情绪。